Effective Date: May 23, 2025

Our Commitment to Your Privacy

Welcome to Boigari.com! We are dedicated to being your trusted source for books, operating from Bangladesh. We understand that your privacy is important, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Boigari.com collects, uses, shares, and protects your information when you visit or make purchases through our website.

Please read this Privacy Policy carefully. By accessing or using Boigari.com, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this policy.

We aim to ensure you:

  • Feel confident and secure using Boigari.com.
  • Understand how your information helps us enhance your book-buying experience.
  • Know your rights and how to manage your privacy preferences.
  • Can easily contact us with any privacy-related questions or concerns.

1. What Information We Collect

We collect information to provide and improve our services, process your orders, and personalize your experience. This information can be categorized as follows:

a. Information You Provide Directly:
When you create an account, place an order (either as a registered user or guest), subscribe to our newsletter, leave a comment, or contact us, we may collect:

  • Personal Identifiers: Your full name, email address, shipping address, billing address, and phone number.
  • Account Credentials (if you register): Your username and password (stored securely).
  • Payment Information: Credit/debit card details or other payment information. Please note: sensitive payment details are typically processed directly by our secure third-party payment processors and are not stored on our servers.
  • Communication Content: Any information you provide when you contact customer support or communicate with us in other ways, including comments you leave on our site.
  • Preferences: Information about your book interests, wishlists, or communication preferences.

b. Information Collected Automatically:
When you visit Boigari.com, we may automatically collect certain information about your device and browsing activity:

  • Log Data: Your IP address, browser type, operating system, referring/exit pages, and date/time stamps.
  • Usage Data: Information about the pages you visit on our site, the links you click, search queries, the books you view, and the duration of your visits.

Media

As administrators of Boigari.com, when we upload images to the website (such as product images or images for blog posts), we take care to ensure these images do not contain unnecessary embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website if such data were present.

Cookies and Similar Technologies

We use cookies (small text files stored on your device) and similar technologies to help our website function, remember your preferences (like login information and screen display choices), understand how you use our site, for personalization, and to process your orders (e.g., remembering items in your shopping cart).

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

You can manage your cookie preferences through your browser settings. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Managing Our Services:

  • To process and fulfill your book orders, including payment processing and shipping.
  • To create and manage your Boigari.com account (if you register).
  • To communicate with you about your orders, account, or any inquiries.
  • To manage comments you leave on our site.

Improving Your Experience:

  • To personalize your experience on Boigari.com, such as recommending books you might like.
  • To improve our website design, features, and product offerings.
  • To understand customer needs and preferences.

Marketing and Communication (with your consent):

  • To send you newsletters, promotional offers, and information about new releases or special events, if you have opted-in to receive such communications. You can opt-out at any time.

Security and Legal Compliance:

  • To protect against fraud, unauthorized transactions, and other liabilities.
  • To comply with applicable legal requirements in Bangladesh, industry standards, and our own policies.
  • To investigate and prevent potentially prohibited or illegal activities.

Embedded content from other websites

Articles on this site (particularly in our blog section) may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We encourage you to review the privacy policies of these third-party websites.

3. Sharing Your Information

We value your trust and do not sell, rent, or trade your personally identifiable information to third parties for their marketing purposes. We will only share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party companies that perform services on our behalf, such as payment processors (to complete your transactions), shipping companies (to deliver your books), email service providers (to send newsletters, if you’ve opted-in), and potentially spam detection services for comments. These providers are contractually obligated to protect your information and use it only for the services we request.
  • Legal Requirements and Safety: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
    • Comply with a legal obligation, court order, or government request in Bangladesh.
    • Protect and defend the rights or property of Boigari.com.
    • Prevent or investigate possible wrongdoing in connection with the service.
    • Protect the personal safety of users of Boigari.com or the public.
  • Business Transfers: In the event that Boigari.com is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
  • With Your Consent: We may share your information with other third parties if you have given us explicit consent to do so.

If you request a password reset, your IP address will be included in the reset email.

4. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (e.g., to place orders), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Information related to your orders (such as purchase history and transaction details) will be retained for as long as your account is active and for a period thereafter as necessary to comply with our legal and financial record-keeping obligations in Bangladesh, resolve disputes, and enforce our agreements.

5. Your Choices and Rights Regarding Your Information

You have certain rights and choices regarding the information we collect and use:

  • Access, Update, and Export: If you have an account on this site, or have left comments, you can review and update your account information by logging into your Boigari.com account. You can also request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • Marketing Communications: You can opt-out of receiving promotional emails from us by following the “unsubscribe” link provided in those emails or by contacting us directly at privacy@boigari.com. Even if you opt-out of marketing messages, we may still send you transactional or administrative communications related to your account or orders.
  • Cookies: You can manage your cookie preferences through your browser settings as described earlier.
  • Data Deletion (Erasure): You may request the deletion of your Boigari.com account and associated personal information by contacting us at privacy@boigari.com. We will process your request in accordance with applicable law. Please note that this does not include any data we are obliged to keep for administrative, legal, security, or financial record-keeping purposes.
  • Do Not Track: Some browsers offer a “Do Not Track” (DNT) feature. Boigari.com does not currently respond to DNT signals.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. For example, we use SSL encryption for transmitting sensitive information where appropriate, and access to your personal data is restricted to authorized personnel.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Children’s Privacy

Boigari.com is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at privacy@boigari.com so that we will be able to do necessary actions.

8. Where your data is sent (International Data Transfers)

Boigari.com is based in Bangladesh. Your personal information is primarily processed and stored in Bangladesh. However, to provide our services, we may use third-party service providers (e.g., for payment processing, website hosting, email delivery, spam detection) whose servers may be located in other countries. This means your information might be transferred to, stored, or processed in a country other than Bangladesh, which may have different data protection laws.

Visitor comments may be checked through an automated spam detection service, which might be located internationally. By using Boigari.com and providing us with your information, you consent to such transfers and processing of your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting the updated policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please do not hesitate to contact us:

Email: privacy@boigari.com